“If I turn out to be particularly clear, you've probably misunderstood
what I've said.” Alan Greenspan, Federal Reserve chairman
The smile:
I worked for a
large corporation in Memphis that managed food service concerns in Memphis. One
of these locations was on a man-made lagoon on the Mississippi River. I was
called to the restaurant a particular day to cover for the manager that was
absent. I stood behind the cash register and reviewed stock inventories when
one of the female staff approached me nearly in tears. She blurted’ “There is a
customer sitting outside that refuses to order and keeps hitting on me.”
I will admit
even pouting she was very cute in her uniform of tennis shoes, short shorts and
t-shirt tied in a knot above her belly button. I asked her to give me more
detail so I would know how to handle the situation. She explained, “I asked for
his order and he asked me for a quickie…TWICE.”
“Ok’” I told her,
“Let’s go talk to him.” I headed toward the table with her on my heels.
The guy was
just another tourist and very non-descript. I introduced myself as the manager
and asked “Sir, would you like something to eat?”
He looked at
me with frustration and anger in his eyes. His voice was coarse as he punched
the menu with this index finger and replied.” I would like a quickie!”
My eyes fixed
on the point he was stabbing. I glanced over my shoulder at the serve and
directed her, “Please bring him the quiche.”
The ponder:
Everything is
clear and concise in my head. It isn’t until I try to convey my wants, needs
and desires to another that anything goes awry. Many times…for me…it seems that
it is even more difficult when I am emotionally connected to the person. How do
we put aside our own agenda and motivations to actually talk and hear other
people?
The Fudonshin
Challenge:
I did one
hundred push-ups today.
Sensei and I
weight trained biceps, triceps and abs. JEEZ, I hate the three minute plank.
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